<InPhase>
teepee: Institutions are basically insuring against IT hazards, and with it comes some pressuring for checking-the-box style approaches to managing IT risks.
<teepee>
yep, that's what I'm guessing, very lazy way to do it
<InPhase>
teepee: I think you are under no obligation to answer such questions.
<InPhase>
teepee: I mean, no moral or community responsibility either.
<teepee>
yeah, I did want to though in this case ;-)
<InPhase>
teepee: If they want questions like that answered from open source projects, with that many of them, they should be paying a service fee for it.
<InPhase>
If it were like one or two questions, sure, but that's a laundry list of labor there.
<peepsalot>
geez, yeah those are very annoying
<teepee>
yes, and they did not even bother to even look at what it is, which I find very annoying
<InPhase>
Yeah, they're basically hoping for free labor to do their job for them.
<InPhase>
They got paid to gather that information. They can either do what they got paid for, or subcontract it out.
<teepee>
yep, considering their hourly fee and they claim to be specialists, I do assume they know what open source is
<teepee>
if not, I hope they don't have too many customers
<InPhase>
I don't think I see any questions there that couldn't be answered by literally any competent person for pretty much any open source project on github.
<InPhase>
Except maybe the second last one which could be read as, "Do you have any secret backdoors in the code?"
<teepee>
yep, I would understand one or two specific questions regarding support or lifetimes
<teepee>
which was one of the mails before
<InPhase>
Answer: Zero, upgrade please. Or buy support.
<InPhase>
Our support is trying to support the language, not old code. :)
<teepee>
yes, that's pretty much the state of things, rarely to no updates to releases
<InPhase>
And I suppose most language features have a longer support cycle than most other products.
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<InPhase>
Mostly we just fix up linguistic errors or small things that are really in the way of consistency and sensible behavior.
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<kintel>
Sometimes I wonder if if would be worthwhile to sell support licenses just to give people a cover-your-ass place to fire off emails, offer a privacy policy etc.
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