<Guest53>
I am an engineer with eInfochips, a subsidiary of Arrow Electronics, and have a question from one of our end customers. As one of your distributors, we would like to request the following information:
<Guest53>
In words of customer “I connected the board to USB C, and I want to run the system, but the system is not powered up. No LED lights are flashing. Is there any way to fix the issue?”
<Guest53>
Any update?
<set_>
Hello...I am not affiliated but I can answer.
<set_>
What image are they running? They may need a new image or if they refuse to put a new image on their board, the ______, then they will need to perform some type of community support.
<set_>
Did they try to install an image w/ Etcher?
<set_>
Sorry.
<set_>
Guest53: I was asking and replying to you.
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<set_>
Hello?
<set_>
Now, what did I do? Oh well, off to the night world!
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<Guest53>
I connected the board to USB C, and I want to run the system, but the system is not powered up. No LED lights are flashing. Is there any way to fix the issue?
<Guest53>
?
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<Guest53>
?
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<Guest53>
?
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<zmatt>
Guest53: maybe it's not connected to a port that can supply adequate power?
<Guest53>
Any other possible reason
<zmatt>
dunno, but this is the first thing that comes to mind
<zmatt>
if the usb port can't supply 3A, try using a separate 5V/3A power adapter connected to the barrel jack next to the usb-c port
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