14:21 <ebb> And an update on my support thread with Crowdsupply about VAT

14:22 <ebb> They've pointed me at the part of their T&C's that state the initial tax collection is just an estimate, and that they may adjust this by taking/refunding money without notice

14:22 <ebb> They seem to have failed to include shipping cost in their initial estimation of (UK) VAT, probably systematically, and I intend to point this out to them

14:32 <ebb> they also quoted EU VAT rules at me, who is in the UK, which felt nice and nostalgic but also a bit ignorant

16:12 <esden[cis]> <jan2642[m]> "image.png" <- Congrats! I am glad to hear they are shipping! :)

16:27 <esden[m]> I am sorry to hear that. If it was up to me I would just absorb the difference. 😦

16:34 <bburky[m]> Yay, my Glasgow has already arrived. (Looks like it was shipped yesterday from TX and made it to me within one day)

16:37 <FireFly> nice

16:37 <FireFly> I wonder if anyone ordered one to be delivered to glasgow

17:22 <esden[m]> bburky (@_discord_279486267333410817:catircservices.org) congrats! I think 6 shipped yesterday, and 155 today? Still some more to go!

17:22 <esden[m]> bburky (@_discord_279486267333410817:catircservices.org) are you somewhere in TX too or a nearby state that it got there so fast?

17:23 <esden[m]> Unfortunately I don’t have access to the detailed information 😦

17:24 <bburky[m]> yes

19:05 <jan2642[m]> In my case it has to cross the pond but it’s making good progress. I expect it will be delivered tomorrow. I also ordered a case 18 months after the Glasgow, according to crowd supply that hasn’t shipped yet. I assumed they would be shipped together.

19:41 <esden[m]> If they were placed as separate orders they will ship them separately. I think they would combine them if both items end up being there at the same time but that does not seem to be the case for you. 🙂

19:44 <esden[m]> Also: https://chaos.social/@esden/112134851227415728 I want to hear from everyone I can. Even better if you have cool photos in action or on the bench that I can share in the next CS update! 😉

19:46 <adamgreig[m]> apparently mine has shipped :O due monday to the uk

19:47 <adamgreig[m]> oh, though fedex indicate it's shipping to the billing address and not the delivery address, which is my old address 😭

19:51 <whitequark[cis]> phone call time

19:52 <adamgreig[m]> the crowdsupply email I just received has the right address on it, so maybe I'll wait until monday and worst case drive over and ask the new occupants for my parcel...

19:54 <whitequark[cis]> the UK is really a weird place that this even crosses your mind

19:54 <adamgreig[m]> but the fedex tracking has 'destination' as the town of the old shipping address which is apparently also still the billing address, so...

19:59 <ebb> adamgreig[m]: out of interest, is the proper delivery address the one you gave when first ordering, or did it since change

20:00 <adamgreig[m]> I used to live at A and that was shipping and billing address, then I moved to B and updated the shipping address, but the billing is unchanged (since it was billed ages ago). The shipment email says B, but the FedEx tracking (which just gives the town) says the town of A

20:00 <adamgreig[m]> So... did cs tell mouser to actually ship to the billing address?

20:01 <ebb> CS *is* Mouser isn't it? (They used Mouser's VAT reg)

20:02 <adamgreig[m]> I thought they just used mouser for fulfilment (so mouser are doing the exporting so it's their VAT)

20:03 <FireFly> https://www.crowdsupply.com/shipping#where-do-orders-ship-from seems so, yes

20:03 <FireFly> as in, mouser is handling fulfilment

20:24 <ewenmcneill[m]> Mouser owns CrowdSupply (since ~5 years ago). CrowdSupply is still run separately, but yes Mouser does fulfillment for CrowdSupply orders now.

20:27 <whitequark[cis]> oh wow I had no idea

20:38 <ewenmcneill[m]> Mouser bought CrowdSupply in 2018 it seems -- https://www.crowdsupply.com/announcements/crowd-supply-has-been-acquired

20:47 <FireFly> oh, the crowdsupply website isn't making that terribly clear, I did try to check the about, privacy, contact and shipping section and the fulfillment mention was the only bit I saw about Mouser...

21:02 <esden[m]> Next Glasgow batch progress 😉

21:06 <galibert[m]> Yay !