<esden[m]>
whitequark (@_discord_182174208896401419:catircservices.org) in 99% of the cases so far the "register is missing" error, is caused by the fact that the 1.2v voltage regulator has a soldering issue. I usually catch that in post production testing. Obviously some slipped through.
<esden[m]>
A blanket statement of "just get a replacement" might not be exactly the best solution here.
<esden[m]>
It is obviously an option, but there are people (I had one person) do the repair themselves before I was able to get back to them.
<whitequark[cis]>
hm
<esden[m]>
If we actually describe what might be causing the problem might be much more useful to the users.
<esden[m]>
in general, more verbose diagnostics with good error reporting is what I would lean towards, instead of the windows like "ask the administrator for help" 😄
<esden[m]>
I am not arguing against replacing the boards. As a customer though, I often rather do the repair myself than dealing with shipping stuff around. Mentioning RMA is fine, but saying what might be wrong too is better.
<whitequark[cis]>
I'm concerned that it may not always be the 1V2 regulator, considering that this is the first time I hear this theory at all
<whitequark[cis]>
the message would be printed for non-1b2 devices as well
<esden[m]>
I mean, we could print: "check the 1v2 supply rail"
<esden[m]>
and if we find other sources of the issue we can print more suggestions, or link to a documentation page with troubleshooting suggestions.
<esden[m]>
especially useful for people that don't get the boards from 1b2 that will fix their units for them. 🙂
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